Amazon US: Enforcement, Arbitration & Reinstatement
US sellers facing significant held funds with no other route open often end up looking at BSA arbitration — the contractual dispute process specified in Amazon’s Business Solutions Agreement, since US sellers do not have the regulatory complaint route available to UK sellers.
What’s Different About US Enforcement
US enforcement runs primarily through Seller Central appeals and, where funds are large enough to justify it, arbitration. There is no equivalent to the UK’s Financial Ombudsman Service route for US sellers.
Read the full BSA arbitration guide
The AHR Threshold and US Accounts
Amazon’s Account Health Rating threshold applies across marketplaces, but the practical effect for US sellers is the same: an account falling below the current threshold risks deactivation regardless of prior standing.
Every Amazon violation type · Held funds recovery
What US Sellers Should Know Before Appealing
US sellers do not have access to the regulatory complaint route available in the UK, since there is no equivalent to Amazon Payments UK Limited or the Financial Ombudsman Service in the US marketplace. That makes the internal appeal, and where necessary BSA arbitration, the primary paths available.
For US sellers, the diagnostic step matters more than in any other marketplace, because there is no second regulatory body to fall back on if the first appeal is wrong. Getting the root cause right the first or second time carries more weight here than in jurisdictions with a regulatory backstop.
Sales Tax Nexus and US Reinstatement Cases
US sellers occasionally face account holds connected to sales tax compliance questions across states. While this is a separate issue from Amazon policy enforcement, it can surface during account reviews and is worth having documentation ready for, alongside your standard appeal materials.
Send us your US notice for a free case review