Amazon Seller Code of Conduct Violation: What It Covers and How to Appeal It
A Code of Conduct violation is Amazon’s catch-all for behavior it considers manipulative or dishonest toward buyers or the platform — review manipulation, misuse of another seller’s data, creating a second account to evade a suspension, or coordinating pricing with competitors. These appeals need to show the behavior has stopped, not just that it was a misunderstanding.
What Triggers This Flag
- Incentivized or fake reviews traced back to your account
- A second seller account created without disclosure
- Misuse of buyer-seller messaging outside policy
Writing a Credible Appeal
Acknowledge the specific action Amazon flagged, explain the concrete change (a new review-management process, an ended vendor relationship, closed duplicate account), and show it in writing — not just a promise going forward.
Quick Answers
Is this different from a policy violation suspension?
Yes — Code of Conduct issues focus on integrity and honesty toward the platform and buyers, while most other suspensions focus on product or listing compliance.
Not sure which category your case falls into? Get a free case review and we’ll map the fastest path back to selling.
